Permitted Use of the Website: Use of and access to the Website is limited by the terms of this Agreement. You agree:

• Not to use any robot, spider, scraper, or other automated means to access the Website for any purpose without Site Owner’s express written permission.
• Not to take any action that imposes, or may impose, in Site Owner’s sole discretion, an unreasonable or disproportionately large load on Site Owner’s servers or other infrastructure, or to interfere or attempt to interfere with the proper operation of the Website or any activities conducted on the Website.
• Not to copy, reproduce, modify, create derivative works from, distribute, or publicly display any content from the Website, including but not limited to “framing” Website content within another site or “hotlinking” to any Website content, without the prior express written permission of Site Owner.
• To use the Website only for lawful purposes, and to comply with all applicable laws and regulations in connection with Your use of the Website.

Termination of Use: Site Owner may at her sole discretion terminate or limit Your use of the Website for violation of any of the rules contained in this Agreement, or for any conduct, whether by act or omission, which in Site Owner’s sole opinion adversely impacts the Website or Site Owner’s interests. Site Owner may so terminate or limit Your use of the Website without prior notice to You. If such termination or limitation is for reasonable cause, Site Owner will not be obligated to refund any fees paid by You in connection with the use of the Website or the services provided on it.

Access to certain areas of the Website, and content and services contained therein, may require the creation of a User Account having a unique user name and an associated password. You are responsible for securely maintaining Your username and password and for all activities of persons accessing the Website using Your User Account. In connection with Your User Account, you must maintain and provide to Site Owner a valid email address through which Site Owner will communicate with You.

Site Owner may provide services in connection with the Website. Site Owner will make her best efforts to ensure that such services are available, operate correctly and are free from malicious code (e.g., computer viruses). You agree to release and hold harmless Site Owner for any damages arising out of Your use of the Website, including but not limited to the unavailability, failure, or improper operation of services provided in connection with the Website.

Site Owner provides, via the Website, content and services free of charge (“Free Content and Services”). Site Owner may alter the scope of Free Content and Services and/or may discontinue the provision of any of the Free Content and Services at any time. Site owner will not charge You for any content or services unless You first consent to such charges, and You will not be allowed to access any non-free content or services without first agreeing to the charges associated with such content or services.

User Provided Content: Site Owner may publish information provided to it by Users of the Website (“User Provided Content”). Site Owner is not affiliated with any party providing User Provided Content and acts only as a venue for such User Provided Content. Site Owner does not warrant the truth or accuracy of User Provided Content. You agree to release and hold harmless Site Owner for any damages arising out of false or inaccurate User Provided Content. You alone will be held liable for uploading copyrighted or trademarked material that You do not have a right to use.

Alteration and Removal of User Provided Content: Site Owner may alter or remove without prior notice to You any User Provided Content, including without limitation any which in its sole discretion is false, inaccurate, or materially misleading or which in its sole discretion is profane or offensive.

Content Provided by You: You hereby grant Site Owner an irrevocable, world-wide, exclusive, perpetual license to any information, material, or works that You submit to Site Owner, including without limitation any information, material or works submitted: (i) in connection with any forum hosted by or on behalf of Site Owner; or (ii) for publication in any newsletter published by Site Owner. Without limiting the foregoing, the license grant includes the right in Site Owner: (i) to republish the information, materials, or works in any form; and (ii) to edit, alter, or create derivative works of the information, materials, or works. You are solely liable for the content of any information, material, or works that You submit to Site Owner, and agree to indemnify and hold harmless Site Owner for any damages or actions arising out of such information, material, or works You submit.

Site Owner may provide content authored by third parties such as commentary, articles, and audio and audio-visual content (“Third Party Content”). The views expressed in Third Party Content are those of the authors of such content and not necessarily of Site Owner. Site Owner will not be liable for the truth or accuracy of Third Party Content.

Personal Information: Site Owner may collect personal information from You in connection with Your registration and/or use of the Website. Site Owner will use Your Personal Information only in connection with the provision of content and services to You and to communicate with You. Site Owner will not share your Personal Information with any third party except under the following circumstances: (i) as required by valid legal process; or (ii) to enforce the terms of this Agreement. Without limiting the foregoing, Site Owner will provide your Personal Information to any successor in interest of the business conducted by Site Owner in connection with any of the Website or the services provided in connection with any of the Website.

Aggregate Information: Site Owner may use non-personally identifiable information, including aggregate information, to improve the Website and users’ experiences with the Website, including but not limited to using such information in connection with website design and testing. Site Owner may use non-personally identifiable information to identify products or services which may be of general interest to Users, and may share such information with third parties in connection with advertising, marketing, and the like.

Maintenance of Information: Site Owner will make her best efforts to maintain all user information securely. You agree to release and hold harmless Site Owner for any damages arising out of any failure of such efforts.

Cookies are information files stored on your computer, tablet, or smartphone that help websites remember who you are and information about your visit. Most websites use cookies, which help to display the information on a website. The cookies we may or may not use on this website are broadly grouped into the following categories:

Essential: Some of the cookies on our website are essential for us to be able to provide You with a service you have requested. An example of this would be a cookie used to enable You to log into your account on the website or allows communication between Your browser and the website. Our cookie preference described in the section “How can I reject or opt out of receiving cookies?” is also an essential cookie. You may not be able to use our website without these cookies.

Analytics: We use analytics cookies to helps us understand how Users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if You visited the website once each week for three weeks, we would count You as three separate users. Without these cookies, it would be difficult for us to analyze how well our website was performing and make improvements.

User Cookies: We use cookies to improve Your experience by remembering Your preferences so we know how You like to use our website. Examples of this would be remembering You so that You are served with the same content or to remember You when You come back to the site.

Social Sharing: We use third party cookies to allow You to share content directly on the social networking/sharing sites such as Facebook and Twitter et al. Examples would be if You wanted to “like” or “tweet” about us or our products or services. Please see our “Third Party Cookies” section below for more details.

Interest-Based Advertising: Often when You visit a website, You’ll be shown ads for products and services You may wish to buy. The money made by website owners for showing third party ads on their websites often pays for the cost of running the website and therefore usually allows You to use the website without having to pay a registration or usage fee. To try and ensure that the ads You see are relevant to You, third party cookies may be used to collect information about the types of things that interest You, for example websites You visit and the geography that You are based in. Having these cookies does not increase the number of ads You’ll be shown, but does help make the ads You see more relevant. Please see our “Third Party Cookies” section below for more details.

How to reject or opt-out of cookies: If You do not wish cookies to be stored on Your machine, You can delete the cookies from Your browser. Most browsers also allow You to prevent all or some cookies from being stored on Your machine in the future. For more info on how to delete or disable cookies from Your browser, use the “Help” function within Your browser or visit http://www.allaboutcookies.org. Please note that we can’t control third party cookies stored on Your machine from our website. Where this is the case, You’ll need to visit the relevant third party’s website directly to manage cookies stored on Your machine by them. Please see our “Third Party Cookies” section below. Please be aware that disabling cookies may impact the functionality of this website.

Third party cookies: Some of the cookies described in the “What Cookies are Used on this Website” section above are stored on Your computer by third parties when You use our website. Third parties may also read cookies on Your browser to collect information or to serve content or advertisements to You. We have no control over these cookies or how the third parties use them. They are used to allow that third party to provide a service to us, for example analytics. For more information on these cookies and how to disable them, please see the Internet Advertising Bureau website at http://www.youronlinechoices.com where You’ll be able to opt-out of receiving Interest-Based Advertising cookies from third parties such as Zendesk (uses cookies to allow You to visit the support pages), Google (uses cookies for analytics to provide anonymised data about the visits made to our website; user cookies to help protect Your privacy and help ensure Your browsing activities remain safe; social sharing cookies which allow social sharing functionality); Facebook (stores social sharing cookies which allow use of the “Like” and sharing buttons); Twitter (uses social sharing cookies which allow their social sharing functionality to work and to generate usage information during Your visit to our website); and iPromote (uses internet-based advertising cookies that also collect data for the purpose of internet-based advertising).

If you want to know more about how cookies work and how to manage or delete them, visit the World Wide Web Consortium’s website at http://www.w3.org/Security/Faq/wwwsf2.html#CLT-Q10.

We may update this policy from time to time so you may want to check it each time you visit our website.

The Website contains intellectual property that is subject to various protections under applicable state and federal law. You agree not to violate any valid intellectual property rights in connection with Your use of the Website. “The Relief,” “The Relief Administration,” “The Relief Administrative,” and “Administrative Relief” names, logos, and domains derived therefrom are trademarks of Site Owner. Website Content and Website Layout are copyright of Site Owner. The visual appearance of the Website is protected trade dress of Site Owner under 15 U.S.C. § 1125 et seq.

DMCA Compliance: Site Owner respects the intellectual property rights of others, and operates the Website in compliance with the Digital Millennium Copyright Act, 17 U.S.C. § 512 et seq. Notices and Counter Notices under the DMCA may be sent to the The Relief by email or postal mail to:

Danielle Keister
The Relief Administrative
PO Box 16011
Seattle WA  98116

Notices and Counter Notices: Owners of intellectual property rights, including but not limited to rights in the nature of trademark, patent or copyright (“Rights Owners”), who believe Your User Provided Content or other content You provide infringe their intellectual property rights may send notice to Site Owner’s Designated Agent requesting that Site Owner remove Your User Provided Content or other content You provide the Website. Upon receiving a valid request from such an owner, Site Owner will remove the allegedly infringing User Provided Content or other content You provide and notify You in accordance with 17 U.S.C. § 512. Upon receiving a notification pursuant to the preceding paragraph, You may counter-notify Site Owner in accordance with 17 U.S.C. § 512.

SITE OWNER HEREBY WAIVES ALL WARRANTIES EXPRESS AND IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR AN INTENDED USE, IN CONNECTION WITH THE WEBSITE.

Limitation on Liability: Without limiting the foregoing, Site Owner shall not be liable to You or any other person or entity for any general, punitive, special, indirect, consequential, or incidental damages, or lost profits or any other damages, costs, or losses arising out of Your use of Websites or otherwise, even if Site Owner has been advised of the possibility of such damages, costs, or losses. In no event will Site Owner’s liability to You or any other person or entity exceed the amounts paid by You under this Agreement.

Any dispute arising out of use of the Website or this Agreement shall be governed by the laws of the State of Washington, without regard to its conflict of laws provisions. You hereby agree to personal jurisdiction in the courts of the state of Washington, and agree not to bring any action against Site Owner in any other jurisdiction. Nothing in this Agreement shall limit the rights of Site Owner to initiate an action against You in any other jurisdiction where such jurisdiction may be properly exercised.

Entire Agreement: This Agreement embodies the entire agreement between You and Site Owner and supersedes and cancels any prior agreement, express or implied, written or oral, with respect to its subject matter. No modification, deletion, or amendment of any provision by You will be binding unless Site Owner agrees to such modification, deletion, or amendment in writing.

No Waiver: No waiver of any default under this Agreement will apply to any subsequent default, whether of a similar nature or not, nor will any such waiver be construed as a waiver of any other provision of this Agreement.

Severability: If any provision, or portion thereof, of this Agreement, or its application to any person or circumstance, is found to be invalid, illegal, or unenforceable to any extent, the remainder of this Agreement, such provision, and their application will not be affected thereby, but will be interpreted without such unenforceable provision or portion thereof so as to give effect, insofar as is possible, to the original intent of the parties, and will otherwise be enforceable to the fullest extent permitted by law.